Tuesday, November 6, 2012

Testimonials

"Thank you, Garrett, for creating my dream dental office. I had a vague vision and you made it into existence. Everyone says 'wow' when s/he enters my dental office & over time I got used to it. I just went to another dental office open house, and realized how fortunate I was to have met you, Garrett, at Yankee and timing worked out that you were able to help me. The other dental office lacked efficiency, security, and just common sense. Of course it was designed by a dental supply company who also sold the dentist a lot of unnecessary stuff. Those off-the-rack type cabinets and stericenter take up so much room, whereas in my office I don't have to move so much, saving my energy so I can go home to my family refreshed and not burned out. The sad truth is that I could have been that other dentist without your help. I also realized that dental office design is much more than just the layout of the space. Since we moved into the new space you created, I and my team have less physical pain, better mood (we love coming to work!), and therefore better dental work. We have pleasant work days. We can retain better staff. The practice revenue increased 50%- so I and all my team members got raises. I really appreciate your integrity, honesty, initiatives, and kind smile. I learned so much- about construction but also how to deal with people, how to manage stress and how to live a better life from you. In retrospect, the best thing I did was to have you lead me in all aspects of construction, including looking at the potential spaces, reading the lease, dealing with all vendors on my behalf. My one regret is I didn't listen to you for everything. The things I said "no, Garrett, this is MY dental office and I want it this way," well, those things I wish I listened to you. It is so refreshing to know that you put my best interest at all times, not just make money off of me. And the best part of all is that now I have a trusted friend who I can call at any time.
Kristen Dority, D.M.D.

“I want to take this time to thank you personally for your expertise and exceptional planning of our recent office project. Now that we have been settled into the completion of the project we realize how valuable your services were to making this a success. Our patients are enjoying the practice due to an increase esthetic.”
Pat DeFrancesco, DC

“Your diligence and thorough documentation on the construction plans saved us a substantial amount of time and money. You should be proud of the way it turned-out.”
Rick Short, D.M.D. & Ronni Schnell, D.M.D

“I just want to take a moment to thank you for your help with my new office. Needless to say, the patients are thrilled with it, especially the openness of it. The bigger reception area with the skylights are a huge hit. My staff loves the larger business room (now they are not as crammed as we were before) and the new lounge area. Placing insulation in all the walls to reduce the sound was a good idea. I am glad you talked me into having a consult room. You can feel free to use me as a reference if you need. If you are ever in the area, don’t be a stranger.”
Randy Weiner, D.M.D.

We cherish testimonials from our clients. However, there's something particularly gratifying to receive an accolade from a respected peer. "I had a nice chat with Garrett after I left your office this a.m. and congratulated him on the new office. And, I just wanted to tell you again how nice it was to see your offices and how high you set the bar with the design. Just speaking from a patient's perspective, it's the nicest doctor's office I've been in or seen! To arrive at sidewalk level and see into such an inviting waiting room
is remarkable; then once inside, even though it's a large office, it doesn't feel like it. I've been in much smaller offices that still feel like an assembly line. The sight changes in finish and detail, furniture and furnishings as you go from room to room are refreshingly thought out, including lighting. And the overall finish level is terrific without being over the top. I also appreciated the seamless integration of technology. From my architect's perspective, it's great to see that there has been such dedication to the design of the working and patient environment. I've seen so many offices, old and new, where there just was no priority for good design. I also wanted to say how nice all of your staff are- they were always very nice of course, but they are clearly delighted with their new surroundings and seemed very grateful that all their staff needs were carefully considered along with everyone else's (looks like Garrett even considered your needs- why the heck did he do that?) You and Garrett really nailed this one- congrats!"
Richard Wies, AIA - (In a message to Robert Golia, D.D.S.)

"Garrett has designed each of my 3 offices and redesigned 2 of them when we chose to remodel and update. He has an unusually keen grasp of office design to improve efficiency, lower costs of operation and increase patient flow, satisfaction and revenue. He is professional, creative and maintains the highest level of integrity. He usually saves more in construction and operational costs that more than covers his professional services."
Jack Monaco, M.D., OB/GYN- Anti-Aging and Functional Medicine

Garrett Ludwig founded Diversified Design Technologies Inc. in 1971. The company has specialized in the design and construction of private-practice, health-care facilities since 1975. During that time, he has designed more than 300,000 square feet of professional office space. He has a U.S. patent on his emergency services “crash cart” design. Ludwig has shared his experience in dental office design in numerous trade publications, and continues to lecture on the subject throughout the United States. He can be reached at (800) 622-5563 and garrett@designrx.biz. Visit his Web site at www.profitbydesign.us.

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